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TimBuild Competition Terms & Conditions

These terms and conditions apply to all competitions featured in any publications, online services and events that are organised by TimBuild, all TimBuild Stores (or a third party on Timbuild’s behalf).

By entering a competition entrants accept these terms and conditions together with any specific instructions and terms for such competition which may be mentioned in any electronic messages, or on the website, or communicated to entrants in any other way (“competition information”). Such competition information shall prevail in the event of there being any inconsistency between these competition terms and conditions and any competition information.

TimBuild may cancel or amend any competition, competition information, or these terms and conditions without prior notice. Any changes will be posted either within the competition information or these terms and conditions.


Competition Entry

Entrants must be 18 or over to enter. Employees and members of their immediate families (including any live-in partner or household member) of any of the following may not enter:

  • TimBuild
  • Subsidiaries of TimBuild
  • Companies sharing common directors with TimBuild
  • Any company involved in the organisation, management, promotion, or administration of the competition or its entry routes or donation of prizes or their agents or subsidiaries.

The opening and closing dates and times for entries are as indicated in the competition information. Any entries received before the opening and after the closing of the competition will be invalid and will not be entered into the competition.
By entering the competition entrants warrant that all information submitted by them is true, current, and complete.

Any limit on the number of entries a person or company may make will be clearly stated in the competition information. Entries received that exceed this limit will be invalid and will not be entered into the competition.

Web entry
Where specified in the competition information as an available method of entry to the competition, web entrants are required to follow the instructions on the website as indicated in the competition information. Entrants will receive/or see a message confirming entry to the competition. Web entrants may be required to supply their name, and/or email address and/or contact telephone number, and/or any other details.

Email entry
Where specified as an available method of entry to the competition, e-mail entrants may enter the competition by sending an email with the information indicated in the competition information and at the email address indicated. Entrants may receive a message confirming their entry to the competition.

Entry via Social Network Sites
Where specified as an available method of entry to the competition, Social Network Site entrants may enter the competition by responding with the information indicated in the competition details by posting their answers within their comments.

Neither TimBuild nor its servants, agents, nor any other party or organisation involved in the management, promotion, or administration of the competition or its entry routes or donation of prizes or their agents or subsidiaries involved in the competition will accept responsibility or liability for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, alteration of, or unauthorised access to entries, or entries lost or delayed whether or not arising during operation or transmission as a result of server functions (including but not limited to security functions by the software used by TimBuild or any third party), virus, bugs, or other causes outside its control.

Any entries which are incomplete, incorrect, inaudible, incomprehensible, or not received by TimBuild will be void.

In the event of any fault, mistake, misunderstanding or dispute concerning the correctness or acceptability of the entry or any answers given by entrants (if applicable), or the operation of any part of the competition (in the case of postal entries, a postal strike for example), network or phone system, the decision of TimBuild shall be final and no correspondence will be entered into.

TimBuild will not be liable to reimburse expenses incurred in making an entry in any competition. Where TimBuild decides in its sole discretion that an entrant is eligible for a refund, eligibility for refunds will be notified to relevant entrants. TimBuild reserves the right to refuse to refund any messages where it suspects dishonest or fraudulent conduct on the sender’s part or where the entrant has not complied with the rules of the competition.



The prize is as specified in the competition information.

Where the winner is required to speak for the purposes of an advert, film or video production they must appear to be able to communicate clearly and appropriately for the production in question. TimBuild reserves the right to select an alternative winner in the event that these requirements are not met.

The process for determining the winner of the prize is as indicated in the competition information.

Prize draw prizes will be awarded in accordance with the laws of skill and, if required by law or regulation, under the supervision of an independent observer. Any competition requiring a subjective assessment in the selection of winning entries will be judged by TimBuild or as indicated in the competition information and, if required by law or regulation, an independent judge or a panel including one member who is independent of the competition’s promoters and intermediaries.

TimBuild will attempt to notify the winner within 7 days after the closing date, or as otherwise indicated in the competition information, and where time is of the essence for such a period as TimBuild shall in its absolute discretion deem reasonable. He/she will be contacted on the phone number or email address provided when entering the competition. The winner will have a specified fixed time period in which to claim his or her prize. If TimBuild is unable to notify the winner, or if the winner fails to respond within the fixed time period as specified and/or provide an address for delivery of the prize, this may result in forfeiture of the prize and TimBuild reserves the right to select an alternative winner in accordance with these terms and conditions and the competition information.

TimBuild may in its sole discretion refuse to provide a prize, or seek its recovery, in the event of non-entitlement under these terms or an entrant’s breach of these terms, TimBuild’s website terms of use, fraud, dishonesty, or other inappropriate or improper conduct.

Any entrant who enters or attempts to enter the Competition in a manner, which in TimBuild’s determination is contrary to these terms and conditions or by its nature is unfair to other entrants may be removed from the Competition at TimBuild’s sole discretion.

TimBuild reserves the right to modify, cancel, terminate or suspend the Competition in whole or in part, at its sole discretion, if it believes the Competition is not capable of being conducted as specified in these terms and conditions or in the event of a virus, computer bug or unauthorized human intervention or any other cause that is beyond the reasonable control of TimBuild that could corrupt or affect the administration, security, impartiality, or normal course of the Competition.

TimBuild reserves the right in its sole discretion to withhold delivery/collection of the prize until such proof of eligibility and identity has been confirmed or if such proof is not produced on request or to disqualify the entrant from the competition.

TimBuild shall try to deliver the prize to the winner by the stated event date, unless otherwise specified to the winner. No cash equivalent (where applicable) or alternative prize will be given and the prize is non-transferable and non-exchangeable. However, TimBuild reserves the right to change the prize due to circumstances beyond its control or to offer an alternative of similar value.

In relation to all competitions, the first name, surname, and company of the winner may be published by TimBuild and entrants grant TimBuild a non-exclusive license to use and publish their entry in any media for the purpose of announcing the winner.


Data Protection and Publicity

By submitting their personal details, the entrant agrees to TimBuild processing those details in accordance with the purposes made known to the entrant at the time of collection and in accordance with TimBuild’s privacy policy. Each entrant will be added to our mailing list. We use this mailing list to send you important information about our business, the services we offer, new developments, news and events. You can also add yourself to our mailing list on our website or by requesting us via email. Any entrant who is entering the competition via e-mail may opt-out of receiving any marketing communications from TimBuild.

TimBuild shall comply with all applicable requirements of the Data Protection Act 2018, the General Data Protection Regulation, any successor legislation, or other applicable laws.



Nothing in these terms and conditions shall exclude or limit TimBuild’s liability for death or personal injury caused by their staff or supplier’s negligence or for fraud. Subject to this, TimBuild cannot accept any responsibility for any damage, loss, injury, or disappointment suffered by any entrant entering the competition or as a result of accepting any prize. TimBuild is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers, or providers, computer equipment, software failure of any email or entry to be received on account of technical problems or traffic congestion on the Internet, telephone lines or at any web site, or any combination thereof, including any injury or damage to entrant’s or any other person’s computer or mobile telephone related to or resulting from participation or downloading any materials in the competition.

TimBuild cannot promise that the services relating to the competition will be free from errors or omissions nor that they will be available uninterrupted and in a fully operating condition. These services may be suspended temporarily and without notice in the case of system failure, maintenance, or repair or for reasons reasonably beyond the control of TimBuild will not be liable in the event that all or any part of the service relating to the competition is discontinued, modified or changed in any way.


Standard Terms

In the event that any entrant does not, or is unable to, comply with and meet these terms and conditions and the competition information, TimBuild shall be entitled at its sole discretion to disqualify such entrant, without any further liability to such entrant. In these circumstances, any prize(s) won by the entrant may be forfeited and TimBuild reserves the right to reclaim any prize(s) already distributed to the entrant. Any entrant must comply with any directions given to him or her by TimBuild including but not limited to any and all relevant laws, rules, and applicable regulatory codes.

The invalidity or unenforceability of any provision of these Terms and Conditions shall not affect the validity or enforceability of any other provision. In the event that any provision is determined to be invalid or otherwise unenforceable or illegal, these Terms and Conditions shall otherwise remain in effect and shall be construed in accordance with their terms as if the invalid or illegal provision were not contained herein.